QuadrigaCX customer, Tong Zou, posts a YouTube video claiming that he lost $500k+ in life savings after the collapse of Canadian cryptocurrency exchange QuadrigaCX.

In the video, Tong Zou claims that he lost $150k investing in crypto after taking out 3 loans and investing in the volatile asset class in January 2018. Zou sold his apartment to pay off these loans and transferred that money ($560k CAD) to QuadrigaCX to avoid hefty bank commission fees. He was never able to retrieve this money from QuadrigaCX as it was deep in its financial troubles during this time.